Services et conditions


1- Purpose and scope of the general terms and conditions

These Terms and Conditions of Sale (hereinafter the “GTCS”) are compliant with the rules of contract law and competition law. They express the common will of the parties for all issues where it has not been clearly expressed.

These general terms and conditions apply to the sale of materials or equipment (the “Materials or Equipment”) and related services. They do not apply to services where they are the main object of the contract.

These conditions apply to ACTEYS (hereinafter the “Seller”) and to professional buyers (hereinafter “the Buyer” or the “Customer”). For the purposes of these general terms and conditions, “written” means any document drawn up by any means and, in particular, on paper or in electronic format.

In accordance with Article L. 441-1 of the French Commercial Code, these GTCS constitute the sole basis for the commercial negotiation between the Seller and the Buyer. Consequently, the sale of the Products is exclusively governed by these GTCS, supplemented when applicable by specific conditions established and approved between the parties.

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From General Terms of Sales :


1- Scope of the warranty

2- Buyer’s obligations

3- Duration and starting point of the warranty

4- Terms of using the warranty

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Special conditions


1- Material overload + 5%

A material surcharge of + 5% is applied (at the bottom of the page) for all orders from June 1, 2021.

This steel surcharge remains applicable until further notice given the soaring prices of raw materials, paints, transport and packaging over the year 2021 and 2022.

2- Direct delivery (outside agency or customer site)

In the event of a request for direct delivery outside the agency, an appointment fee of 18 € / HT is invoiced in addition.

3- Absence of the recipient

In the event of the recipient’s absence during delivery, a charge of 12 € / HT per re-presentation of the carrier is invoiced in addition.



1- Verification of absence of collision

A coupler or quick coupler extends the excavator arm and bucket radius.

This can result in a collision between the end of the attachment being used and the cab or part of the boom.

It is the customer’s responsibility to check that there is no collision with each accessory used before putting the machine or any new accessory into service.

2- Checking the compatibility of accessories with the machine


It is up to the customer to check before any use, the suitability of the accessories with the machine, the lifting load limitations, the maximum admissible digging force considering the total weight of the assembly: coupler + accessory + materials

3- Checking the compatibility of accessories with a quick coupler (adapter)

ACTEYS adapters are ideal for taking back accessories from ACTEYS manufactures.

ACTEYS adapters can also be used to take back other accessories from different sources, in which case it is the customer’s responsibility to check that the accessories are perfectly compatible with the adapter offered.

On request, a control template can be supplied by ACTEYS to the customer to allow the passage of the frame to be checked over the existing accessories at the end customer.

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